Esposito Collection | Policies
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POLICIES

Shipping & Return Policy

Return Policy: If you are not completely satisfied with your purchase, please return it to us and we will gladly issue a refund or process an exchange within 20 days of the purchase date. Final Sale products are not eligible for return and cannot be refunded. We are not responsible for return or exchange shipping charges.

Online Returns

To return your item(s) to the online store:

Complete the return/exchange form that was included with your order and enclose it with your return package.

If you are returning item(s) only, complete the “Returns” section. If you are exchanging item(s), complete the “Returns” section and complete the “Exchanges” section.

Please Note: we will not be able to process your refund and we will send your package back to you if you do not include this form with your return.

Complete the “Your Information” section if the exchange order requires information that is different from your original order. Pack and seal the return form with the merchandise you wish to return securely in the original box. All returned merchandise must be unworn and in new condition with the original tags attached. Underwear must be returned unworn in the original packaging.

Refunds

Once we receive your return package, your refund will be processed within 5 business days. Please allow another 2 to 4 business days for the credit to post to your credit card account, and an additional 1 to 2 billing cycles for the credit to appear on your billing statement as each bank’s processing time varies. Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees. Refunds will be issued in the original form of payment only.

Check Order Status

There are several ways you can track your order:

You may access your order shipment status and tracking information by clicking on the tracking number link in your shipping confirmation email.

Please Note: It can take up to 24 hours before tracking information is updated on the shipping carrier’s website (your order can be shipped either via USPS or Fedex).

To estimate when your order will be shipped and delivered, please consider the following information:

Credit card verification/approval must be made prior to processing your order. For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. If you should receive an email requesting order verification, please follow in the instructions as stated in the email to verify your order. We reserve the right to cancel an order if verification is not received within 48 business hours.

All orders are shipped during business days (Mondays through Fridays, excluding holidays). Express and Express Plus orders placed after 1PM EST will be processed the following business day. Same day orders placed after 1PM EST will be processed the following business day.

We determine the most efficient shipping carrier for your order. The shipping carriers that may be used to ship your order is either U.S. Postal Service (USPS) or Fedex. Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of ESPOSITO. These interruptions include, but are not limited to, delays caused by service interruptions, inclement weather, transportation system, shipping carrier or cardholder’s credit card bank delays.

As soon as your order is billed and shipped, we will send an email confirmation with shipment and tracking details.

If you do not have your order number, Login to your account to view order history. If you do not have an account, please refer to your order confirmation email or email us at info@espositocollection.com.

Order Confirmation

You will receive two confirmation emails once your order has been placed successfully:

Order Confirmation – This email will confirm that your order was placed successfully, and will include a summary of your order information.

Shipment Confirmation – You will receive this email once your order has been processed and shipped. This email will include a link with your shipment tracking number. You may view your order shipment status and tracking information by clicking on this link in your confirmation email. You can also track your order status on our website by clicking here.

If you have not received a confirmation email within 48 hours:

Occasionally your confirmation email may end up in your spam folder. Please check your spam folder if you have not received a confirmation email. There is a possibility that your order attempt was not successful. For further assistance with checking the status of your order, please contact us by sending us an email at info@espositocollection.com

Authorization and Verification

After you receive your order confirmation email, you may receive another email requesting further verification of your billing information that is required to ship your order. If you should receive an email requesting order verification, please follow in the instructions as stated in the email to verify your order. We reserve the right to cancel an order if verification is not received within 48 business hours.

Gift Cards

ESPOSITO Gift Cards are available for purchase and may be used for purchases at ESPOSITO online store only.

Payment and Verification

All gift card purchases follow standard verification process. Therefore, ESPOSITO reserves the right to void, cancel or deactivate any gift card purchase, gift card balance and/or order including account if necessary. An individual may not use a gift card to purchase another gift card. ESPOSITO reserves the right to cancel any gift card orders, even when purchased in combination with merchandise.

Gift Card Shipment

If you are purchasing an ESPOSITO Gift Card with other merchandise, the gift card(s) will be shipped separately from your merchandise and you will be provided with a separate email order confirmation with a different tracking number from your merchandise order. Please allow one to two business day to process gift card orders. Applicable shipping charges will apply for gift card purchases.

Promotion Policy

Discounts and promotional offers cannot be applied for gift card purchases. ESPOSITO reserves the right to cancel any gift card orders (even if combined with merchandise) should a discount or promotional offer be applied to the purchase of a gift card, ESPOSITO will contact the purchaser of the gift card to place a new order.

Privacy Policy

ESPOSITO collects customer data which is provided voluntarily in an effort to improve and enhance our customer’s online shopping experience and for marketing and promotional use only. Customers are only added to our e-mail and mailing list if they opt to register or enter a contest. Customers have the option to be removed from the list at any time.

To be removed from our mailing list, please send us an email to info@espositocollection.com with your name and complete address or click “unsubscribe” found at bottom of email.

Disclaimer

www.espositocollection.com provides the materials on this site “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property.

www.espositocollection.com expressly disclaims any duty to update or revise the materials on this site, although www.espositocollection.com may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that www.espositocollection.com shall not be liable for any damages or any kind related to your use of this site.

Links to Websites and Services

www.espositocollection.com may contain links to other websites other than our own. www.espositocollection.com does not assume any responsibility for their content, nor should it be implied that www.espositocollection.com endorse for the linked websites. ESPOSITO provides the links solely for the convenience and information of its Site users.

User Comments

Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting ESPOSITO products and services available in the United States, Canada, and Worldwide. This Site is controlled and operated by ESPOSITO from its offices. This Agreement shall be construed in accordance with the laws of the State of New Jersey, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of New Jersey.

Indemnification

You agree to defend, indemnify and hold www.espositocollection.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

Termination

These terms are effective unless and until terminated by either you or www.espositocollection.com. You may terminate this Agreement at any time. www.espositocollection.com also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in ESPOSITO’s sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or www.espositocollection.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise.

Terms of Service

Copyright

All materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this site are copyrights, trade address, and/or other intellectual property owned, controlled or licensed by ESPOSITO.

Site Content

www.espositocollection.com will make every attempt to ensure that information on this Web Site is accurate, complete and current as it relates to content or product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your www.espositocollection.com purchase, you may return it with your invoice to the ESPOSITO online store by mail. Please see our Return & Exchange Policy under Customer Service for details.

The Web Site and all its Contents, including illustrations, photographs, product, images, video clips, logos, graphics, button icons and written and other materials images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by ESPOSITO. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by ESPOSITO. ESPOSITO and our other trademarks appearing at this Site are the trademarks of ESPOSITO, LLC.

The Content of this Site, and the Site as a whole, are intended solely for personal, non-commercial (other than the purchase of merchandise from this Site) use by the users of this Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.

Terms of Use

Welcome to the ESPOSITO Website. www.espositocollection.com provides this Site as a service to its customers. Please review the following terms carefully that govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. www.espositocollection.comreserves the right, at any time, to modify, alter or update these Site Terms, and you agree to be bound by such modifications, alterations or updates. You should visit this page periodically to review the terms of your use even if you may bookmark a particular section of this Site.